How to Enter

the 2024 awards program

The Australian Tourism Awards and Canberra Region Tourism Awards have always been about celebrating the hard work, resilience and dedication made to create quality tourism experiences. Businesses continue to face many challenges, with some similar and some different across the states/territories and sectors. This year’s awards program will see us continue to celebrate excellence, to reward business innovation and exceptional customer service, as well as championing the resilience of our industry.

A consumer element will apply to the judging process, and we are pleased to announce that the 2024 program will continue to incorporate a more encompassing scoring system where various elements, including consumer reviews, will contribute to the overall result.  



  1. The total word count sits at 8,000 to 10,000 words
  2. A continuation of the sub questions within the submission
  3. Responsible Tourism question included for most categories
  4. The qualifying period will incorporate the past year from: 1 July 2023 to 30 June 2024


Select your category

View all the full list of categories and corresponding questions.

If you require assistance in determining the right category for your business to enter, contact the Canberra Region Tourism Awards Manager.


Review the rules for entry

Carefully read the Rules for Entry to ensure that you, and your organisation or product, meet all the criteria for entry.


Consider what is required

Entering the Canberra Region Tourism Awards in 2024 requires you to write a submission of up to 8,000 – 10,000 words and respond to the questions in your category documentation.

Support offered here


Entrant Workshops

In 2024 workshops will be offered! At these engaging workshops, entrants will learn more about the process and how to prepare a winning entry. Information on how to book will be advertised.


Submission Review (August)

Our experienced, independent reviewer will read your draft submission and provide a written report detailing areas for improvement and enhancement against each question answered. Information on how to book will be advertised.

Entrants will have the opportunity to book their preferred date to book in to have their submission reviewed. Entrants will then have time before the submission due date to incorporate feedback and suggestions.



In order to nominate, you need to sign up and create an account on the Australian Tourism Awards online portal, which can be accessed vi


Businesses with up to and including 10 employees (full time equivalent)


Businesses with 11 or more employees (full time equivalent)

Terms and Conditions: Payments by invoice must be made within 14 days of nominating. All withdrawals and entries not submitted by the deadline still require the payment of the nomination fee.

Please ensure the business/product/event name you enter when nominating is exactly how you wish to be listed on websites, certificates, at the awards event, etc. For example, nominate as Canberra and Region Visitor Information Centre, instead of CRVC or Canberra Visitor Info Centre.


Judges’ site visit

Entrants in the majority of categories will be visited by one or two judges for a site visit.

The purpose of the site visit is to assess your business and to verify claims you will make within the written submission. You are under no obligation to offer a free experience of your product.

The judges’ site visit will be prearranged at a mutually convenient time.


Upload Your Submission

Please ensure your submission is lodged to the online portal. Late entries will not be accepted.


After the awards


The results of the Canberra Region Tourism Awards are announced at the event held in November. Winners and/or commendation recipients may not be awarded in every category on the evening. This is dependent on the scores achieved by entrants. Winners in categories 1-26 at the Canberra Region Tourism Awards then go on to compete as finalists at the Qantas Australian Tourism Awards.



All information submitted is strictly confidential. All persons, for example the Tourism Awards Manager and judges who may come into contact with your submission, are each required to sign a confidentiality agreement and at no time will your submission be downloaded.



By entering the Canberra Region Tourism Awards, you authorise the use and/or reproduction of images and the 100 word description provided in relation to any editorial/advertising purposes initiated in conjunction with the awards and the Australian Tourism Awards.

Your contact details may also be supplied to agencies engaged on behalf of award organisers/committees for promotional purposes.

Under no circumstances will judges be held responsible for any comment, viewpoint or expression, whether expressed or implied, concerning the standard or quality of an entrant’s submission. By ticking the terms and conditions box on submitting your entry, you agree not to bring a claim against any judge, mentor, VisitCanberra or the National Capital Attractions Association, in relation to feedback on your submission.



All submissions are independently scored by three members of the judging panel. Results are correlated by an independent auditor and Chair of Judges and an agreement reached on the winner with the judging panel. An agreed minimum score must be determined for a winner or commendation to be announced in a category. A single entrant category does not guarantee the entrant as a winning entry.

Hear from some of entrants on what it is like to be a part of the Canberra Region Tourism Awards and how it can benefit your business and showcase what you do in the tourism industry.

Credit: Avon Dissanayake (