The outrate.com.au visitor experience survey, which helps businesses monitor their performance, raise their standards and improve their customers’ experience, determines the winner of the Visitor Experience Award at the Canberra Region Tourism Awards.
Outrate.com.au is a platform that allows visitors to provide direct feedback on your business through the form of a short survey. This survey is aimed at helping businesses raise their standards and improve their customers’ experience by providing them with data and insights on a variety of key metrics.
Data received through outrate.com.au is also used to determine the winner of the Visitor Experience Award – with the top rated business receiving the Award at the 2016 Canberra Region Tourism Awards presentation event.
It costs just $99 (GST inclusive) to take part in outrate.com.au and nominate for the Visitor Experience Award.
In 2015 this Award was presented to Four Winds Vineyard for their exceptional visitor experience.
You will receive collateral to promote your involvement and encourage visitors to complete the survey. You will also be provided the results and feedback from visitors in a monthly PDF format.
Contact the Awards administrator to get involved.