Download the entry information and rules for entry, view Award categories, and nominate online.

Nominations must be submitted before 5pm Friday 21 June, so mark the date in your diary and get your nomination in early.

We’re also continuing with a number of entrant assistance programs in 2013, including the student assistance program, submission mentoring and entrant workshops, giving each entrant the maximum chance of success with their submission.

If you’re not sure which category to nominate in or have questions about the process, contact Angela, the Awards coordinator.

Canberra and Capital Region are proudly represented by the following finalists:

If you want to track the results on the night, follow @QATAINFO on Twitter.

View the full list of winners and commendations.

Local winners in categories 1 – 26 will go on to represent Canberra and Capital Region at the
Australian Tourism Awards in Hobart in February 2013. We’re excited and proud of the variety of
businesses we have representing the region at the national level.

Congratulations to all businesses and events that entered the Awards in 2012. We had an exciting
range of entrants this year, and hope to see many more enter the Awards in our Centenary year in
2013.

We wish all the entrants in the Awards the best of luck, and look forward to celebrating with
everyone the achievements of another busy and successful year.

Winners and commendations will be revealed after the event, so check back here for the results!

Submissions are now due on Wednesday 10 October – giving you almost two extra weeks to get things finalised. Of course you can submit earlier – the eAwards portal is always open for submission uploading.

The Rate Your Visit Program will also be extended to Wednesday 10 October – so you have extra time to get your visitors to provide feedback. The Awards coordinator will come around after this date to collect all completed surveys and other survey items (regional entrants – please post yours back as soon as possible).

Contact the Awards coordinator with questions.

Have a look at the guide, and get in touch with the Awards coordinator if you have further questions.

The workshops are presented by Awards sponsor Threesides, and will offer a chance to ask questions and gain insights into what is expected of an award winning submission.

The first workshop will also go through the visitor experience survey program in detail, as well as the site visit process, and how to prepare your submission.

Workshop #1
Thursday 2 August
9am – 1pm
Rydges Lakeside

Attendance at the workshops is free for entrants.

The workshops are kindly supported by Rydges Lakeside Canberra.

The 2012 Canberra and Capital Region Tourism Awards program sees the launch of an enhanced consumer assessment program ‘Joe Tourist’. This program will ensure that the Awards are influenced by actual consumer perceptions and, importantly, the visitor experience offered by the entrant.

Visitors to nominated businesses can opt in to complete a simple survey covering all elements of the tourism experience. The top three consumer rated business will receive the first Joe Tourist Award for tourism experience excellence.

In light of this enhanced consumer assessment, the nomination period for the Canberra and Capital Region Tourism Awards has been extended until the 28th June. It is essential that nominations by this time to enable a complete ‘Joe Tourist’ Awards package to be made available to all relevant entrants.

Submit your nomination via our eAwards portal or email canberratourismawards@act.gov.au with any questions.

Launch of an enhanced consumer assessment program

The Awards are assessed through a combination of a written submission, site visits by judges and visitor experience appraisals. The consumer experience has been a key focus of the Awards program since the Mystery Shopper program launched in 2005. The 2012 Canberra and Capital Region Tourism Awards program sees the launch of an enhanced consumer assessment program ‘Joe Tourist’. This program will ensure that the Awards are influenced by actual consumer perceptions and, importantly, the visitor experience offered by the entrant. Visitors to nominated businesses can opt in to complete a simple survey covering all elements of the tourism experience. The top three consumer rated business will receive the first Joe Tourist Award for tourism experience excellence. In light of this enhanced consumer assessment, the nomination period for the Canberra and Capital Region Tourism Awards has been extended until the 28th June. It is essential that nominations by this time to enable a complete ‘Joe Tourist’ Awards package to be made available to all relevant entrants.

Download the entry information and rules for entry, view Award categories, and nominate.

Nominations must be submitted before 5pm Thursday 14 June, so mark the date in your diary.

We’re also continuing with a number of entrant assistance programs in 2012, including the student assistance program, submission mentoring and entrant workshops, so each entrant will have the maximum chance of success with their submission.

In the Major Festivals and Events category, Floriade 2010 – Imagination: where will yours take you? took out the gold award ahead of South Australia’s Santos Tour Down Under, which received silver, and the Melbourne Fringe Festival, which took out bronze.

The National Convention Centre was awarded gold in the category of Meetings and Business Tourism with the Melbourne Convention and Visitors Bureau taking silver, and Shoal Bay Resort and Spa in NSW being awarded bronze.

Questacon – The National Science and Technology Centre was awarded bronze in the category of Tourist Attractions, a great result up against The Magic of Jenolan (gold) and the Alice Springs School of the Air (silver).

The Canberra and Capital Region Tourism Awards committee congratulate our winners, as well as all the finalists who proudly represented the region at the Awards.

View the full list of winners here.