You will need to complete an online Nomination Form and pay the appropriate entry fee by 5pm Wednesday 17 June 2009.
The nomination process alerts the Tourism Awards Committee of your intent to enter the Awards and ensures that you are entered in the correct category.
4. ENTERING YOUR SUBMISSION
The closing date for submissions is 5pm Tuesday 27 October 2009. No late entries will be accepted.
The following documentation needs to be completed and included with your submission.
Please ensure your submission is received by Australian Capital Tourism no later than 5pm Tuesday 27 October 2009.
See the 2009 Rules for Entry for delivery information. Late entries will not be accepted. Please plan to get your submission in early.
The Site Visit
The purpose of the site visit is two-fold; verification of claims made within the submission (for example sighting of a risk management policy) and testing of the experience. The site visit will be prearranged and the judges have a proforma from which they work. Scores from the site visit will not apply at the national level, however, the judging panel will have access to the written comments.
Visitor Experience Appraisal
Visitor experience and customer service is an important part of the Canberra and region tourism product. To help support the development of the Canberra and region visitor experience, over the past two years Australian Capital Tourism has engaged a Mystery Shopping specialist provider to conduct ‘Visitor Experience Appraisals’ for the Canberra and Capital Region Tourism Awards. Visitor Experience Appraisals ensure that the awards are influenced by consumer perceptions and importantly, the visitor experience offered by the entrant. The program has evolved to become an integral part of the awards assessment process.
Being an entrant in the Canberra and Capital Region Tourism Awards enables participants to receive two complete Visitor Experience Appraisals of their business, reports, feedback and a one-on-one debrief with Australian Capital Tourism. This process has a full retail value of $1530.
Keeping it Fair
To ensure consistency and fairness in judging, the Rules for Entry must be strictly met. Failure to follow the rules of entry may attract a deduction of up to 15 points. In some categories the competition is very close and the deduction of any points could be the difference between winning and losing.
Our Assurance
All information submitted is strictly confidential. All persons, for example tourism awards coordinators and judges, who may come into contact with your submission, are each required to sign a confidentiality agreement.
Disclaimer
Australian Capital Tourism, National Tourism Alliance (NTA), organising coordinators, project managers, event managers, members of the judging committees, sponsors, transport companies and the like can not be held responsible for any damages and/or loss of materials that are submitted as an entry to regional, state or national judging. Slides, negatives, photos and videos must be first copies/duplicates and not originals.
By entering the Canberra and Capital Region Tourism Awards competition you authorise the use and/or reproduction of images and the 100 word description provided in relation to any editorial/advertising purposes initiated in conjunction with the 2008 Canberra and Capital Region Tourism Awards and the 2008 Qantas Australian Tourism Awards.
Your contact details may also be supplied to agencies engaged on behalf of award organisers/committees for promotional purposes.
Under no circumstances will judges be held responsible for any comment, viewpoint or expression, whether expressed or implied, concerning the standard or quality of an entrant’s submission. By signing the entry form you agree not to bring a claim against any Judge, or Australian Capital Tourism Corporation in relation to feedback on your submission.
Judges’ Decision
The decision of the Canberra and Capital Region and Qantas Australian Tourism Awards Judging Panel is final. Any grievance should be forwarded to the attention of:
The Canberra and Capital Region Tourism Awards Coordinator
Locked Bag 2001, Civic Square ACT 2608
2009 Entry Information
1. SELECT YOUR CATEGORY
View all entry categories and questions here
For assistance in determining the right category for your business, contact the Canberra and Capital Region Tourism Awards Coordinator.
2. REVIEW THE RULES FOR ENTRY
2009 Rules for Entry (
PDF 41Kb)
Carefully read the relevant Rules for Entry to ensure that you, your organisation or specific tourism product meet all the criteria for entry.
3. NOMINATE YOUR BUSINESS
Click here to nominate your business online
You will need to complete an online Nomination Form and pay the appropriate entry fee by 5pm Wednesday 17 June 2009.
The nomination process alerts the Tourism Awards Committee of your intent to enter the Awards and ensures that you are entered in the correct category.
4. ENTERING YOUR SUBMISSION
The closing date for submissions is 5pm Tuesday 27 October 2009. No late entries will be accepted.
The following documentation needs to be completed and included with your submission.
2009 Entry Form (
PDF 55Kb)
2009 Disclaimer and Statutory Declaration Form (
PDF 23Kb)
2009 Submission Checklist (
PDF 25Kb)
Ensure that all items listed on the checklist have been addressed and included before handing over your submission.
All-in-one Submission Kit
For your convenience all of the above forms for award submissions along with the Rules for Entry can be downloaded in a single ZIP file.
2009 Submission Kit (
Zip 91Kb)
Delivery
Please ensure your submission is received by Australian Capital Tourism no later than 5pm Tuesday 27 October 2009.
See the 2009 Rules for Entry for delivery information. Late entries will not be accepted. Please plan to get your submission in early.
The Site Visit
The purpose of the site visit is two-fold; verification of claims made within the submission (for example sighting of a risk management policy) and testing of the experience. The site visit will be prearranged and the judges have a proforma from which they work. Scores from the site visit will not apply at the national level, however, the judging panel will have access to the written comments.
Visitor Experience Appraisal
Visitor experience and customer service is an important part of the Canberra and region tourism product. To help support the development of the Canberra and region visitor experience, over the past two years Australian Capital Tourism has engaged a Mystery Shopping specialist provider to conduct ‘Visitor Experience Appraisals’ for the Canberra and Capital Region Tourism Awards. Visitor Experience Appraisals ensure that the awards are influenced by consumer perceptions and importantly, the visitor experience offered by the entrant. The program has evolved to become an integral part of the awards assessment process.
Being an entrant in the Canberra and Capital Region Tourism Awards enables participants to receive two complete Visitor Experience Appraisals of their business, reports, feedback and a one-on-one debrief with Australian Capital Tourism. This process has a full retail value of $1530.
Keeping it Fair
To ensure consistency and fairness in judging, the Rules for Entry must be strictly met. Failure to follow the rules of entry may attract a deduction of up to 15 points. In some categories the competition is very close and the deduction of any points could be the difference between winning and losing.
Our Assurance
All information submitted is strictly confidential. All persons, for example tourism awards coordinators and judges, who may come into contact with your submission, are each required to sign a confidentiality agreement.
Disclaimer
Australian Capital Tourism, National Tourism Alliance (NTA), organising coordinators, project managers, event managers, members of the judging committees, sponsors, transport companies and the like can not be held responsible for any damages and/or loss of materials that are submitted as an entry to regional, state or national judging. Slides, negatives, photos and videos must be first copies/duplicates and not originals.
By entering the Canberra and Capital Region Tourism Awards competition you authorise the use and/or reproduction of images and the 100 word description provided in relation to any editorial/advertising purposes initiated in conjunction with the 2008 Canberra and Capital Region Tourism Awards and the 2008 Qantas Australian Tourism Awards.
Your contact details may also be supplied to agencies engaged on behalf of award organisers/committees for promotional purposes.
Under no circumstances will judges be held responsible for any comment, viewpoint or expression, whether expressed or implied, concerning the standard or quality of an entrant’s submission. By signing the entry form you agree not to bring a claim against any Judge, or Australian Capital Tourism Corporation in relation to feedback on your submission.
Judges’ Decision
The decision of the Canberra and Capital Region and Qantas Australian Tourism Awards Judging Panel is final. Any grievance should be forwarded to the attention of:
The Canberra and Capital Region Tourism Awards Coordinator
Locked Bag 2001, Civic Square ACT 2608